Products & brands
Part numbers

Our online catalog displays the products and part numbers, as much as possible, as they're known in the field. The products we supply are guaranteed against the original design specification of the products.

Mostly, these products are manufactured by a select group of world-class manufacturers that Coltrading (CTE has partnered up with. In our capacity as manufacturer, manufacturer's representative, channel partner, and/or distributor we ensure you'll get the originally manufactured product (with the original tooling), "original fitment" and no poor quality counterfeits.

Due to the emerge of the counterfeit products many (cross-)references were wrongly made througout the years. Partly, that is due to manufacturers who implemented many part number changes. Partly product lines that changed manufacturer and finally due to opportune counterfeit manufacturers who do not know the original design specification of the products.

Brands

We supply products from the original manufacturer's brands. Some products in our scope of supply were/are re-branded by equipment manufacturers and/or end-users in applications. 

Any use by Coltrading (CTE of brand or model names, product codes, part numbers and descriptions means that part originates from the original manufacturer.

Online Catalog
Part lookup and part numbers

Our online catalog displays the products and part numbers, as much as possible, as they're known in the field. Through the years, there've been a lot of part number changes and/or product lines that changed manufacturer. We ensure you'll get the originally manufactured product (with the original tooling) and no poor quality counterfeits.

Part availability

We have made a selection of our products available in our online catalog. Most of those products in are supplied directly from stock.

This also means, you might not be able to find some of our products in our online catalog. This will mainly be products that are not suited for online sales and we recommend to contact our sales department to purchase these products.

If you wish to order volumes or need time-cirital products, we always recommend so send us a request for quotation first.

Stock status

We have two different stock status indicators:

  • In stock
    The product is normally in stock in at least quantity 1. This stock status is not 100% live and subject to change.
  • Made to order
    These are certain products that, because of their nature, need to be made to order. This will mainly be application-specific products that require craftmanship and a non-standardized approach. We’ve enabled some of those parts to be purchased online as well. If we require application parameters to complete your order, we will contact you immediately after the order is processed.
Prices and currency

The prices in the online catalog are in EUR, excluding taxes and Ex Works, Hillegom, the Netherlands (Incoterms2020).

All online orders are subject to a handling and processing fee of 4%. This fee is calculated upon checkout.

We also accept USD and are working to facilitate that in the website. For now, please send us a rfq to get a quote in USD.

Order acceptance

Coltrading (CTE only accepts orders from business customers.

In practice, this means we only accept orders from customers that satisfy one of the following conditions based on the devivery address:

  • A delivery address within the Netherlands with a valid NL VAT number; or
  • A delivery address within the EU, but outside the Netherlands, with a valid VAT number in that respective EU country; or
  • A delivery address outside the EU; or
  • A delivery on board a sea-going vessel with IMO registration (Art. 148 (a), (c) or (d) of the Directive No. 2006/112EG of the European Union).

For consumers we recommend to purchase through our partners.

Order processing

Orders are manually verified every business day (Monday-Friday) and usually ship within 24 hours after the order is processed and payment has been received.

After verification and review by our Sales department, you will receive an order confirmation.

Order cancellation

All purchasing with Coltrading (CTE are final. As we only supply to businesses, the EU Directive on consumer rights does not apply. In case of order cancellation Coltrading can charge a 25% cancellation fee (art 2.5 of T&C's). In case of parts that are made to order, this fee can increase up to 100% of the sales price.

Guarantee & Returns

We guarantee that our goods or services are suitable for normal use and satisfy the current legal requirements in the Netherlands during the normal service life, on condition that the goods or services are used accordance with the manual and/or other instructions supplied.

If goods are faulty and a complaint is made (in accordance with art.7. T&C's), Coltrading shall repair or replace the faulty product free of charge. The customer is responsible for the return of the product.

Shipping
Conditions

We offer shipping conditions per Incoterms2020:

  • Ex Works, Hillegom, the Netherlands
  • Free Carrier; only:
    • DHL Express
    • UPS
    • FedEx
  • Carriage Paid To
Domestic delivery

Shipping to addresses within the Netherlands is carried out by DSV or UPS and the transit time is usually 1 day.

Worldwide delivery

Our preferred carrier for international CPT (Incoterms2020) deliveries is FedEx and we offer transportation to any country in the world.

If your location doesn’t have service by FedEx you can opt to have the shipment collected by a courier of your choice. In that case, please select Ex Works (Incoterms2020) as shipping method and arrange collection from our facility by your carrier of choice.

Transit time & shipping charges

Transit time for domestic deliveries is usually 1 day. For international deliveries the transit time is indicated upon checkout.

Shipping charges are automatically calculated upon checkout.

Payment
Bank transfer

If you've chosen bank tranfer as payment method, please remit your payment within 5 business days. You will receive your order confirmation after the payment has been processed.  If your payment is not received on the 6th business day after the order date, your order will automatically be discarded.

Remit your payment to:

Coltrading CTE Control Systems
SEPA / IBAN: NL32INGB0671416081
Bank account number: 067.14.16.081
BIC / SWIFT: INGBNL2A

ING Bank N.V.
Bijlmerdreef 106
1102 CT Amsterdam

Paypal / Creditcard

You can pay using your Paypal account or you can continue as a guest and pay with your creditcard. Your payment will immediately be processed. Make sure to use the same address as in your order.